Privacy Policy for AIO Search & Advanced Filter

Last Updated: February 26, 2026

This Privacy Policy describes how EXENLABS (“we”, “us”, or “our”) collects, uses, and discloses your information in connection with your use of our Shopify app, AIO Search & Advanced Filter.

 

1. Information We Collect

When you install the App, we automatically access certain types of information from your Shopify account:

 

    • Store Information: Your store’s name, email address, and domain.
    • Product Information: We access and process your product catalog data, including product titles, descriptions, variant titles, SKUs, vendors, product types, and any associated meta fields that you explicitly map within the App. This information is used solely to provide and improve the search functionality of the App.
    • Search Analytics: We collect and store search query data, including top search keywords and the total number of searches performed through the App. This data is anonymized and aggregated to provide you with performance analytics and to help us improve our service.

We do not collect any personally identifiable information (PII) from your customers. All search queries are processed anonymously.

 

2. How We Use Your Information

We use the information we collect to:

 

    • Provide, operate, and maintain the App.
    • Improve, personalize, and expand the App’s features and functionality.
    • Understand and analyze how you use the App.
    • Provide you with analytics and insights into your store’s search performance.
    • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the App, and for marketing and promotional purposes.

 

3. Information Sharing and Disclosure

We do not share your personal information with third parties, except as described in this Privacy Policy.

 

    • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting and data analysis. These service providers are obligated to protect your information and are not permitted to use it for their own purposes.
    • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

 

4. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with the App’s services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

5. Security

The security of your information is important to us. We use commercially acceptable means to protect your information, but we cannot guarantee its absolute security.

 

6. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to the processing of your personal information. To exercise these rights, please contact us through our contact form.

 

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

 

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at through our contact form.