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Illustration of enhanced order management features for online shopping.

Shopify Unveils Enhanced Order Management and Fulfillment Features

Shopify has announced a series of new features aimed at improving order management and fulfilment processes for its users. These enhancements are designed to streamline operations for merchants, making it easier to manage orders, track shipments, and improve customer satisfaction.

Key Takeaways

  • New features include improved order fulfilment options and tracking capabilities.
  • Merchants can now manage orders more efficiently with enhanced tools.
  • The updates aim to reduce shipping errors and improve customer communication.

Enhanced Order Fulfilment Options

Shopify’s latest updates focus on simplifying the order fulfilment process. Merchants can now fulfil orders individually or in bulk, allowing for greater flexibility in managing inventory and shipping.

  • Individual Fulfilment: Merchants can fulfil orders one at a time, ensuring that each package is correctly prepared and shipped.
  • Bulk Fulfilment: For those with high order volumes, bulk fulfilment options allow for multiple orders to be processed simultaneously, saving time and reducing manual errors.

Improved Tracking Capabilities

The new features also enhance tracking capabilities, enabling merchants to provide better updates to their customers.

  • Tracking Number Integration: Merchants can add tracking numbers during the fulfilment process, which are automatically included in shipping confirmation emails.
  • Multiple Tracking Numbers: If an order is split into multiple shipments, merchants can now add multiple tracking numbers, ensuring customers are kept informed.

Customisable Pick Lists

To further streamline the fulfilment process, Shopify has introduced customisable pick lists. These lists help merchants organise orders efficiently, reducing the likelihood of shipping errors.

  • Pick List Features:
    • Custom Templates: Merchants can create and customise pick list templates to suit their needs.
    • Sorting Options: Pick lists can be sorted by product or order, allowing for a more tailored picking process.
    • Batch Printing: Up to 50 orders can be printed at once, making it easier to manage large volumes of orders.

Setting Up Fulfilment

To take advantage of these new features, merchants need to ensure their fulfilment settings are correctly configured in the Shopify admin. Here’s a quick checklist:

  1. Deactivate Automatic Fulfilment: Ensure that automatic fulfilment is turned off if you plan to fulfil orders manually.
  2. Set Up Shipping Profiles: Configure shipping rates and profiles to match your business needs.
  3. Prioritise Fulfilment Locations: Set location priorities to streamline the fulfilment process based on inventory availability.

Conclusion

With these new features, Shopify continues to enhance its platform, making it easier for merchants to manage their orders and fulfilments effectively. By improving tracking capabilities and introducing customisable pick lists, Shopify is helping businesses reduce errors and improve customer satisfaction, ultimately driving growth in the competitive e-commerce landscape.

Sources